While I believe the $100 gift card that T-Mobile is offering is a good start, the fact of the matter is -- our data service is still not properly functioning.
One of the comments on my blog had the right idea. T-Mobile should be offering us all:
1. A similar phone, MyTouch, or Blackberry -- for NO charge. The phone we already paid money for and is supposed to be working is not working and it's their outage.
2. A similar plan at no additional charge. I have had a sidekick for 4 years and pay $19.95 for unlimited data, internet, etc. Our bills should not go up because their network suffered an outage rendering our devices' data useless.
3. Some sort of compensation for the loss of data, not to mention the time it will take to rebuild our contacts. I would never rebuild my contacts on the sidekick network. It has proven itself untrustworthy. I lost 4 years of information. The $100 compensation is a good start. However, those of us that have been with them for longer should get more. The longer you've been a customer, the more data you lost and the longer it's going to take to rebuild that information, if you ever can.
My data has been reliably entrusted to TMobile for 4+ years. We enter information into our handsets and we pay Tmobile to back it up every month. Who knew that each time you turned the phone off and on that the information is wiped out and retrieved from the backup on T-mobile/Danger's servers? I don't think anyone knew until now. Hell, the word Microsoft didn't even come up until the outage! I had no idea that Danger was acquired by Microsoft.